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3 posts tagged rabbitaward

Over the past year we’ve been given the chance to really show how social media can make a difference for (client) Gatwick Airport. Last night those efforts were recognised by the CIPR when Rabbit and Gatwick won social media campaign of the year!
Integrating various different elements from round the clock Twitter crisis support, to giant mobile barcodes to bring construction work to life, we’ve constantly been looking at how online tools can be used to improve the passenger / airport information flow.
Or, in the words of the CIPR judges: “This was a thorough, creative, innovative and insightful programme putting Gatwick at the technological cusp of communication and customer service.”

(Rabbit client) Gatwick Airport’s social media efforts have again been recognised as best in class.
First of all, Simpliflying has chosen Gatwick as one of the top ten airports worldwide on social media, alongside the likes of Singapore, Melbourne and Kuala Lumpur (the only other UK airport on the list is Manchester).
Secondly, the work we’ve done with Gatwick is again up for an award. We’re a finalist in the best use of digital media for customer services at the CorpComms Digi Awards, with the winners announced at the end of July.

A year after opening our doors we’ve had our first award win!
The work we did for Gatwick Airport has resulted in Gatwick getting the ‘innovation in online customer services’ accolade in the econsultancy Innovation Awards.
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