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16 posts tagged gatwick airport
Gatwick becomes first UK airport with the blue Twitter tick
Congratulations to London Gatwick Airport, which has become the first airport in the UK to have a verified Twitter account, with the blue tick on its profile signifying that it is a trusted news source.
The Wall calls it “a good example of Twitter customer service”, while The Drum points out that since being sold by BAA to new owners GIP, Gatwick has taken a lead in other social media areas (such as mobile barcodes) as well.
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Client Gatwick Airport brings snow tube fun to its winter passengers
During the Christmas period Rabbit client, Gatwick Airport, thought of a unique way to entertain passengers as they travelled through the airport on their way home.
Welcome to ‘The Snow Tube’. For a small donation passengers could grab a giant rubber ring and slide down a huge faux-ice slope!
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Digital Impact Awards success
More awards success for Rabbit last night where campaigns for Gatwick (best use of social media in a crisis) and bmibaby (best digital travel campaign) won gold at the Digital Impact Awards
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Gatwick scoops global social media award
Over the past eighteen months we’ve been fortunate enough to work with (London) Gatwick Airport, a client that really believes in integrating social media into their organisational DNA.
That belief in using online social tools to make a difference has now been recognised at the Simpliflying Awards, held at the Eye For Travel conference in Amsterdam.
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Rabbit heads to the Digital Impact Awards
At Rabbit we’ve had the best possible start to the week after finding out that two client campaigns have won their respective categories at the Digital Impact Awards!
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Congratulations to the Gatwick Airport team for being a finalist in the PR Week Awards for best digital and social media campaign!
Our Gatwick work has already picked up three gongs - from econsultancy, the CIPR and CorpComms Magazine. Fingers crossed for 25 October, when the winners are announced!
Rabbit wins Best Use of Digital in Customer Services
Yesterday evening, our work with (client) Gatwick Airport was recognised with the award of the CorpComms DigiAward for the Best Use of Digital in Customer Services.
Our campaign over the past year has allowed us to really prove the advantages of a cohesive social media policy and communications strategy and we’re over the moon to have this recognised in these industry awards (having previously won awards from the CIPR and econsultancy).
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Rabbit wins social media campaign of the year
Over the past year we’ve been given the chance to really show how social media can make a difference for (client) Gatwick Airport. Last night those efforts were recognised by the CIPR when Rabbit and Gatwick won social media campaign of the year!
Integrating various different elements from round the clock Twitter crisis support, to giant mobile barcodes to bring construction work to life, we’ve constantly been looking at how online tools can be used to improve the passenger / airport information flow.
Or, in the words of the CIPR judges: “This was a thorough, creative, innovative and insightful programme putting Gatwick at the technological cusp of communication and customer service.”
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Gatwick one of the top ten airports on social media
(Rabbit client) Gatwick Airport’s social media efforts have again been recognised as best in class.
First of all, Simpliflying has chosen Gatwick as one of the top ten airports worldwide on social media, alongside the likes of Singapore, Melbourne and Kuala Lumpur (the only other UK airport on the list is Manchester).
Secondly, the work we’ve done with Gatwick is again up for an award. We’re a finalist in the best use of digital media for customer services at the CorpComms Digi Awards, with the winners announced at the end of July.
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Rabbit up for social media campaign of the year
We ended last week with some amazing news - the work we did for (London) Gatwick Airport has been highlighted by the CIPR as one of the best social media campaigns of the year!
The CIPR Excellence Awards short-list is out and the Gatwick campaign is a finalist in the social media category, with Facebook and Flip Video among others for company.
