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Rabbit wins Best Use of Digital in Customer Services
Yesterday evening, our work with (client) Gatwick Airport was recognised with the award of the CorpComms DigiAward for the Best Use of Digital in Customer Services.
Our campaign over the past year has allowed us to really prove the advantages of a cohesive social media policy and communications strategy and we’re over the moon to have this recognised in these industry awards (having previously won awards from the CIPR and econsultancy).
The judges commended the campaign saying, “This was a very high profile customer service issue that they managed proactively to the brand’s advantage.”
As always, we’re grateful to Gatwick for taking such a progressive approach to social tools and we definitely have more of the same planned going forward.
If you’re interested in chatting with us about how we can help you too, do drop us a line!
Notes
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